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10. The Ombudsman and tribunals

Redress outside the ordinary courts

Posted By lanbuk.com

In simple terms

is slow and costly, and it only deals with legality. Most complaints about public administration are better handled by other bodies: tribunals that decide disputes in specialist areas, and the Ombudsman, who investigates .

Tribunals

What they are: Tribunals are bodies set up by statute to decide disputes in a particular field, such as employment, tax or rent. They are usually cheaper, quicker and more expert than the ordinary courts.

Control by the courts: Tribunals must act within their powers and fairly. Their decisions may be appealed where a statute allows, and in any event are subject to the supervisory of the High Court.

The Ombudsman

The office: The Ombudsman investigates complaints of injustice caused by maladministration in government departments and public bodies. In Sierra Leone the office was set up by the Ombudsman Act 1997.

Maladministration: The word covers bad administration rather than unlawfulness: delay, rudeness, bias, neglect, failing to follow procedure, or failing to explain. The Ombudsman can act where no legal remedy exists.

Powers: The Ombudsman can investigate, call for documents and make recommendations, but cannot quash decisions or award binding compensation. His strength lies in publicity and persuasion.

Other bodies

Human rights: The Human Rights Commission of Sierra Leone, set up by statute in 2004, investigates human rights complaints and advises government.

Choosing a route

Which remedy: A person with a complaint should consider an appeal first, then a tribunal or the Ombudsman for maladministration, and judicial review where the decision is unlawful. The courts may refuse review where a suitable alternative remedy exists.

Words and Latin in this note

Maladministration
Bad administration, such as delay, neglect, bias or rudeness, investigated by the Ombudsman. It is wider than unlawfulness.
Judicial review
The power of the superior courts to examine whether a public body acted lawfully, rationally and fairly. It looks at legality, not merits. Constitutional review of laws is a separate power of the Supreme Court. Open the note.

Memory map

The Ombudsman and tribunals

Tribunals

  • What they are
  • Control by the courts

The Ombudsman

  • The office
  • Maladministration
  • Powers

Other bodies

  • Human rights

Key points

  • Tribunals decide disputes in specialist fields…
  • The Ombudsman investigates maladministration,…
  • The Ombudsman recommends but cannot quash…
  • The courts may refuse judicial review where a…

Key terms

  • Judicial review
  • Maladministration

Take-home points

  • Tribunals decide disputes in specialist fields and remain subject to the High Court's supervision.
  • The Ombudsman investigates maladministration, which is wider than unlawfulness.
  • The Ombudsman recommends but cannot quash decisions.
  • The courts may refuse judicial review where a suitable alternative remedy exists.

See also

Other law notes by subject

For study only. By lanbuk.com. Always check current sources and consult a qualified professional.

Cite this page

'The Ombudsman and tribunals, Lanbuk on Administrative Law' (Lanbuk) <https://www.lanbuk.com/llb/administrative-law/ombudsman-and-tribunals> accessed 31 October 2026

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