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8. Legitimate expectation

When a promise or practice binds a public body

Posted By lanbuk.com

In simple terms

Sometimes a public body leads a person to expect that it will act in a certain way, by a clear promise or a settled practice. The law may then protect that expectation, either by requiring a hearing before the body changes course, or in rare cases by holding the body to its promise.

Procedural expectations

GCHQ: Council of Civil Service Unions v Minister for the Civil Service concerned staff at the Government Communications Headquarters. The government banned them from belonging to national trade unions without consulting them, breaking a long practice of consultation. The House of Lords held that the unions had a of consultation, but that national security outweighed it.

Ng Yuen Shiu: In Attorney-General of Hong Kong v Ng Yuen Shiu the government publicly promised that each illegal immigrant would be interviewed and his case treated on its merits. The Privy Council held the government must keep that promise before removing him.

Substantive expectations

Coughlan: In R v North and East Devon Health Authority, ex parte Coughlan a severely disabled woman moved to a care home after a clear promise that it would be her home for life. The authority later decided to close it. The Court of Appeal held that to break the promise would be so unfair as to be an abuse of power, and the decision was quashed.

The limits

Clear and unambiguous: The promise must be clear, unambiguous and without qualification, and the person must be within the group to whom it was made.

Public interest: The body may still depart from its promise if there is an overriding public interest, as in GCHQ. The court weighs the unfairness to the person against that interest.

Words and Latin in this note

Legitimate expectation
An expectation, created by a clear promise or settled practice of a public body, that the law may protect by requiring a hearing or, in rare cases, holding the body to its promise.

Memory map

Legitimate expectation

Procedural expectations

  • GCHQ
  • Ng Yuen Shiu

Substantive expectations

  • Coughlan

The limits

  • Clear and unambiguous
  • Public interest

Key points

  • A clear promise or settled practice can create…
  • A procedural expectation usually requires…
  • In rare cases a substantive promise binds,…
  • An overriding public interest, such as national…

Cases

  • Council of Civil Service Unions v…
  • Attorney-General of Hong Kong v…
  • R v North and East Devon Health…

Key terms

  • Legitimate expectation
  • Ex parte

Take-home points

  • A clear promise or settled practice can create a legitimate expectation.
  • A procedural expectation usually requires consultation or a hearing before the body changes course (GCHQ; Ng Yuen Shiu).
  • In rare cases a substantive promise binds, where breaking it would be an abuse of power (Coughlan).
  • An overriding public interest, such as national security, may justify departure.

Cases in this topic

Related case law

Full judgments on Lanbuk on the same areas of law.

See also

Other law notes by subject

For study only. By lanbuk.com. Always check current sources and consult a qualified professional.

Cite this page

'Legitimate expectation, Lanbuk on Administrative Law' (Lanbuk) <https://www.lanbuk.com/llb/administrative-law/legitimate-expectation> accessed 31 October 2026

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